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Transferring Your Licenses
ICS' GUI builder products are licensed using license-server technology. The license-server manages the number of concurrent users that can use our software. When you run out of licenses, you can either wait for one to free up, or purchase additional licenses.
Occasionally, hardware that runs the license-server software needs to be replaced (either because of failure or obsolescence). Alternatively, a project might move to another division of the company, and our software needs to be moved too. In these cases, you will need to apply for a License Key Transfer.
ICS's policy provides one no-charge License Key Transfer/year for each license under support. If you need to move the License Key more than once/year, an administrative fee applies. If your software is not under support, you will need to become current on support before we will issue your new keys. To bring your support up to date, contact your ICS sales representative at 1-800-800-ICS1 (1-800-800-4271) or via email. Elsewhere in the world, contact your local reseller.
The transfer process requires you to provide the following information on your company letterhead:
[your company name] requests that ICS transfers our existing licenses for [enter ICS product name] to another license server. In return, we agree to permanently remove the old license from our system within 24 hours once we get the new license server operational.
ICS Support # ICS Product and Version # of Licenses to be Transferred
Existing Server InformationHostname: License Manager Hostid:
(UNIX systems only)
New Server InformationHostname: License Manager Hostid:
(UNIX systems only)Note: Use uname -a to retrieve the hostname. Run lmhostid to capture the License Manager hostid. You only need the lmhostid for UNIX based systems.
Please sign and fax this letter to ICS 617-621-9555, ATTN: Keymaster. Outside the US or Canada, please follow the directions of your local reseller.
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