ICS Insight Blog

Informed Opinions and Industry Insight on Tech, UX and Product Development

Connecting tech leaders with insight to move the needle, and developers and designers with inspiration to build really cool touchscreen-driven stuff people will love.

Designer/Developer Dissonance: How to Create Harmony for Your Next Project

Designers and developers approach the same problems from different vantage points. For a successful collaboration, adhere to these 3 guidelines.

UX Design, UX design team

The Difference Between Connected Devices that Simply Look Cool and Those that Truly Improve Your Life Lies in the User Experience

To truly help people, connected devices — including medical devices — must deliver a well-designed user experience.

UX Design, IoT, medical device

Use Design Thinking to Close More Deals

Design thinking is hot. Apply it anytime, anywhere to show your clients you understand their goals.

UX, design thinking, design leadership

Lessons in UX Design for Non-Designers

ICS' Jeff LeBlanc offers UX design insight for software developers.


How to Create a Culture that Values Customer Empathy

To become a more design-driven company like Apple or Intuit, you need the right policies in place.

UX, design thinking

Design Cues for Navigating Large-Format Touchscreens

When designing for large-format touchscreens, ensure the user can understand immediately how to navigate.

UX, UX Design

ICS’ Head of UX Answers Your Questions

Director of User Experience Jeff LeBlanc tackles a few questions raised in ICS' recent webinar UX Design for Software Engineers.

UX, UX Design

Does Your Company Embrace Design Thinking? Here's Why It Should

Powerful design extends beyond the product to the entire enterprise. Learn how design leadership can deliver better products.

UX, design thinking

Nintendo Delivers Lessons in UX with the New Switch

The new Switch offers three gaming experiences in one thanks to clever design and a focus on UX.

UX Design

Design Leaders Ask Pushy Questions

Empathy is at the core of great design. Understanding what others see and feel leads to more effective design and, ultimately better products.


Success in UX Design, UX design team

Internet of Things: It's a Kind of Magic

When paired with innovative, new technology, compelling UX can deliver magical experiences.

UX, UX Design, IoT

What Do Castles Have to Do with UX Design?

A family vacation touring the castles of Europe turns into a real-life lesson in UX design.

UX, UX Design

How to Give Constructive Feedback Your Designer Will Appreciate

Providing actionable feedback is key to the success of any design project. Here are resources to help non-designers develop fluency.

UX, UX Design

Want to Empower Touchscreen Users? Let Them Choose Their Own Layout

Whether designing for desktop or touchscreen, your goal as a UX designer is to allow users to interact with content in a way that works for them.

UX, Interactive Kiosk

Turning the Page: Creating Natural-Feeling Touchscreen Interactions

Creating user experiences that feel natural should be the goal of any touch-interface designer. Here's how we developed the page turner.


The Rise of Social Media Brings New Responsibilities for UX Designers

Social media is challenging UX designers to tell compelling stories in new ways. Understanding users’ online behaviors is key.


Compelling Touchscreen Animations Enhance the User Experience

Well-designed, tailored user interface animations delivered on touchscreens effectively engage increasingly demanding audiences.

UX, touchscreen, animations

Want to Create Touchscreen Layouts that Feel Great? Embrace Human Movement Patterns

Incorporating natural behavior in touch interaction enhances the user experience.

UX, UX Design, Touch Gesture

Virtual Tactile-ness: Creating Engaging User Experiences

Touch delivers heightened, more viscerally powerful user experiences.

UX, Virtual Tactile-ness, haptic

Tap, Tinder and Touchscreens: How Swipe Can Improve the User Experience

If you are overusing the tap gesture, it's time to re-evaluate your design approach.

UX, touch, touch gestures

Beautiful But Dangerous: Cinematic Interfaces in the Real World

The dangers of intentionally sacrificing usability for the sake of visual coolness.

UX, Interface Design, Iron Man

The Lite Mobile Site: Designing a User Experience for Slower Internet

Global expansion of mobile phone use has many subscribers operating on a slower Internet, are you designing UX for them too? Read more...

UX, Mobile

Eight Golden Rules: Rule 8 - Reduce Short Term Memory Load

Eight Golden Rules - Eight is great.. Read the final entry on this intelligent series of user experience principles to help you make your UX great! Read more...

UX, user experience design, Eight Golden Rules

Eight Golden Rules: Rule 7 - Support Internal Locus of Control

Do you have an internal or external locus of control? What do you users have? Find out the importance of designing UX for this one thing....read more...

UX, User Experience, user experience design

Eight Golden Rules: Rule 6 - Permit Easy Reversal of Actions

A look at Ben Shneiderman's sixth rule of interface design: allow easy reversal of actions.

UX, User Experience, user experience design

Eight Golden Rules: Rule 5 - Make Errors as Impossible as Possible

Check out the fifth of Schneiderman's Eight Golden Rules of Interface Design. 

UX, user experience design, UXD