ICS Delivers Mobility Using Qt/QML
ICS had a solution designed to enhance freedom and decrease costs. ICS’ Qt engineers built a desktop application for the client's mobile multi-platform product with expanded features to enhance the MMOB service. The platform communicates between PC/Server and mobile phones via an advanced Wi-Fi system, a unique feature that differentiates the MMOB product.
This PC application and intuitive user interface were developed using Qt/QML for Windows and was expanded to the MacOSX platform, while reducing development time and costs for MobiKOM. The integrated calendar feature provides fast and accurate routing based on employee availability, offers redirect options and messaging to any mobile device, and helps reduce wait times. The result? More positive customer experiences.
ICS exceeded MobiKOM's expectations by listening, understanding the objective, and offering informed technical direction to deliver the best results. Ultimately, this thoughtful exchange coupled with ICS' deep knowledge and problem-solving experience resolved numerous technical challenges, including stabilizing the Wi-Fi feature, an important element to this mobile offering.
With help from ICS, MobiKOM vastly improved their MMOB software. No longer do businesses require cumbersome and expensive leased switchboard equipment, outdated IP telephony, hard-wired systems or static desk consoles. This modern mobile switchboard solution provides greater flexibility with upgrade capability, stable communications utilizing existing PCs, mobile devices and Wi-Fi technology.
In turn, MobiKOM can offer its users a lower total cost of ownership, and improved customer service for their own clients. Today, over 10,000 users benefit from MMOB, each enjoying solid results, greater mobility and cost-savings. MobiKOM intends to continue the partnership with ICS for future application and platform expansion for its mobile technology and to provide engineering excellence and innovation to keep pace with Denmark’s telecommunications industry needs.