What’s One Extra Click? The Cost of Ignoring the User Experience


When designers create user experiences, red is the color most often chosen in interface design to draw attention and signify an alert or warning. A message in red text might say, “Email is a required field” or “Invalid username or password." Sometimes red is just used to draw attention. The question becomes, is red especially suited to this task, or just a handy contrasting color that is not often used for primary interface elements?
Color theory is often referenced when creating or viewing traditional works of art. Using color to successfully portray balance, movement and atmosphere is crucial. A painter does not use color haphazardly, they use it with purpose. It is used to organize their composition, direct the viewer’s focal point and create an emotional impact. Can these general rules be applied to interface design? Can they help create a more meaningful user experience? The answer is yes!
Visual design has the potential to make or break a user experience. The reason most people believe graphic designers exist is to make an interface look pretty. While this is an important part of the process, most people don’t realize that visual cues are designed with the end user in mind.
When you begin the artistic phase of your project, there are three important elements to consider:
1. Design for Your Target Audience
A few months ago, we put on a webinar about usability testing. One of the questions at the end was about justifying spending on usability design and testing. More broadly, how to convince management that good design matters – and is worth investing in. This is an industry-wide question and one, which user experience professionals are often asked in an “elevator pitch” kind of situation.