User Attention and Duration of Engagement in Public Kiosks

Common user experience (UX) wisdom says that you have a short period of time (approximately 3 seconds to 3 minutes) to attract, seduce and convince a user to use your app, site or device. Once you capture their attention, you need to sustain a long-term relationship by offering the user real value (Skype), enduring enjoyment (Candy Crush) or at the very least, an obligation to be a participant in popular experiences (Facebook). Do the same principles apply to public kiosks, such as ticketing, retail and museum kiosks? The answer is yes and no.

Touch Gesture Success and Screen Angle for an Interactive Kiosk

When installing a touchscreen kiosk, the angle of the screen is a major consideration. First, it affects how quickly people perceive the device as interactive and also touch-enabled. (See my   previous  post, Is That a Kiosk? How to Best Position Your Public Touchscreen Display for Use.) Second, it affects how comfortable it is for users to perform touch gestures.

Seeing Red - Why Red Is a Good Contrasting Color for an Effective User Experience

When designers create user experiences, red is the color most often chosen in interface design to draw attention and signify an alert or warning. A message in red text might say, “Email is a required field” or “Invalid username or password." Sometimes red is just used to draw attention. The question becomes, is red especially suited to this task, or just a handy contrasting color that is not often used for primary interface elements?